Frequently Asked Questions
Everything you need to know about bringing Milky Plant into your home.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your Milky Plant device, you can return it in its original packaging for a full refund.
Does the Milky Plant come with a warranty?
Yes, every Milky Plant machine includes a 2-year manufacturer warranty that covers any defects in materials or workmanship under normal home use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.
How do I clean my Milky Plant device?
The Milky Plant features a self-cleaning cycle. Simply add water and a drop of mild detergent, run the cleaning mode, and rinse the filter assembly for optimal hygiene.
Are the materials BPA-free and food-safe?
Absolutely. All components that come into contact with your ingredients are made from high-quality, BPA-free, food-grade materials to ensure your health and safety.